🏒 Add Companies to the CRM

The CRM module in Triark helps you organize all external and internal company relationships in one place. Adding companies is the first step to connecting projects, documents, and contacts to real-world entities.
πŸ“– Read time:
3
min
πŸ”– Category:
Getting Started

πŸ” Navigate to CRM β†’ Companies

  1. Click CRM in the left-hand menu
  2. Select Companies from the dropdown

This takes you to the CRM Companies overview, where you’ll manage and register all company entries.

βž• Create a New Company

Click β€œ+ Company” to open the new company form.

At this stage, the form is intentionally simple β€” you’ll only need to enter one required field:

  • Name (required)
  • Optional: Segment, email, phone, website, category, and status

Click Save and Close to create the company. You can now click its row to access the full detail view.

πŸ“ Fill In Company Details

Once the company is created, click it to open the side panel. From here, you can complete or edit:

  • Info – Add customer/supplier number, parent company, and description
  • Contact Info – Email, phone, and website
  • Address – Postal info (address, zip, city, country)
  • Tracking – Internal notes
  • Product – Link the company to specific products
  • Category & Status – Classify the company based on your CRM standards

πŸ‘₯ Add Relationships

From the company view, you can also:

  • Add persons working at the company
  • See projects they’re connected to
  • Register branch companies
  • View change history under the log tab

This gives you a complete overview of each company’s involvement and activity in your system.

βœ… Why This Matters

  • Creates a reliable foundation for project and document linkage
  • Improves visibility across departments
  • Helps ensure consistent company data throughout Triark

πŸ“ Tips for Setup

  • Start simple β€” just a name is enough to create a company
  • Use clear, recognizable naming
  • Add details and relationships as you go
  • Use categories/statuses to group and track company types

❓ Frequently Asked Questions

πŸ”„ Can I edit a company after it's been created?

Yes. After creating a company, double-click on its name in the list to open the detail panel and edit any field β€” including email, phone, address, or company category.

πŸ§β€β™‚οΈ What's the difference between a company and a person?

A company represents an organization (e.g., supplier, customer), while persons are individuals linked to those companies (e.g., project managers, sales reps). Each person must be assigned to a company.

🧭 What is the "Segment" field used for?

Segment is an optional field used to classify companies as Private or Public. It helps organize and filter companies, but it’s not required.

πŸ†” Is the organization number mandatory?

No. The only required field when creating a company is the name. You can add additional information β€” such as organization number or address β€” after creation.

🧩 Can I link a company to multiple projects?

Yes. Once a company is added, you can associate it with one or more projects under the Projects tab in the company view.

🌍 How should I use categories and statuses for companies?

Use them to organize companies by type (e.g., Supplier, Customer) and current relationship status (e.g., Active, Inactive). These can be customized in the Standard β†’ CRM β†’ Categories and Statuses section.

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